Returns
Product (s) can be exchanged within 1 week from the date of purchase. Please note that the dress purchase on full Payment will be exchange only ‘No Refund’ and the product must be unused with the price label attached along with the purchase invoice. Items bought on sale cannot be exchanged or Refund. Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer-services@naziamemon.com or whatsapp on +44 7858 131040 within 7 days of purchase. After our team reviews the product, you will be offered an exchange with same price value product.
Refunds
We have a ‘No Refund’ policy.
Order Cancellation
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the ‘Return and Exchange Policy’ will apply. Nazia Memon may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.